Ongoing exchanges for this box are $23.50. This spare exchange box is additional to the one that comes with your Aer1 System Bundle.


How to Exchange
Never ever run out of bubbles.

Return
Drop empties in the mail using your exchange box. A prepaid USPS label is already attached. No taping, printing, or box assembly required.

Exchange
We send a pack of 12 freshly refilled capsules your way. No recurring payment - you only get charged when you ship back.

Hydrate
Enjoy another 48 bottles of sparkling water before you need to return your next set of 12 empties.
Uncompromising Benefits
Remarkably easy. Super sustainable. Amazing savings.
Convenient
Delivered straight to your door
Flexible
We only ship when you return
Save money
Using Aerflo is 50% cheaper than single-use
Plastic-free
Biodegradable, paper-based packaging
Refill is the new recycle.

How We Ship
Better packaging. For a better planet.
From the box to the mailer, every piece of Aerflo packaging was carefully designed to reduce waste and lessen our impact on the environment.
The hype is real.
Have Questions?
How many uses can you get out of one Refillable Capsule? How much sparkling water does it make?
Each Refillable Capsule will make 2 litres of sparkling water (or 4x 500ml/15.9oz Aer1 Bottles).
For max CO2 efficiency, remember:
• Cold water is always best• Filling water to fill line
• Tapping to spritz (vs. press and hold)
• Shake vigorously after your Aer1 vents
How do I receive my next capsule exchange?
Pack it, seal it, send it.
Our Exchange Box include a prepaid, pre-affixed return label. Just seal and drop off your box of empty capsules to USPS. Your next set of 12 capsules will be on the way once the label is scanned.
No subscription - exchange when you need them.
WISMO? (Where is my order?)
For updates on your order, please reach out to the customer service team at hello@aerflo.co or chat with us here. They’ll be happy to help!
How do I control my level of carbonation?
It's easy to match your carbonation preferences by number of spritzes:
- 1 Spritzes = light effervescent
- 2 Spritzes = starting to sparkle
- 3 Spritzes = average bubbles
- 4 Spritzes = extra bubbly
Can I carbonate with ice in my bottle?
Certainly - cold water is always better. However, using too much ice can have an impact on the efficiency of the carbonation, as ice can block CO2 from mixing with the water. It’s always best to add ice well in advance.
Can I add flavoring to my water? Can I carbonate a beverage other than water?
Please only carbonate plain water. If you would like to flavor your sparkling water, we recommend adding flavoring (fruit or flavor packets) after carbonating.
We also recommend cleaning your Aerflo System after it comes in contact with anything other than plain water. It'll keep things fresh and ready to use.
I have a question or need help with my Aer1 System
Please reach out to the customer service team at hello@aerflo.co or chat with us here. They’ll be happy to help!
Do you offer a warranty?
Yes, we offer a 1-year warranty on the Aer1 System for any components that are deemed faulty or stops working. For more information or to initiate a warranty claim: Visit aerflo.co/warranty.